Listen. Learn. Discuss.
Skills for Challenging Conversations

Ways for faculty and staff to get involved

Civil discourse requires learning and practice. We will not always get it right. It is something we will need to exercise, every day.

Ohio State’s Listen. Learn. Discuss. provides workshops and tools to develop skills to safely and respectfully navigate difficult conversations, practice those skills in productive and facilitated environments and gain new perspectives that enable all of us to be more effective thinkers, communicators and influencers—with one another and with students.

Courses, certificates and endorsements

Workshops (self-paced or by request) 

Dialogue Facilitation Training Workshops

The Center for Ethics and Human Values dialogue facilitation training workshops teach participants to initiate and manage conversations about challenging topics. Participants will come away from these workshops with practical skills for working through sociopolitical polarization, addressing the social and emotional needs of others, and productively harness the potential of groups in order to ultimately achieve dialogue characterized by the 4Cs of civil discourse (be Curious, be Charitable, be Conscientious, be Constructive). 

Civil Discourse Workshops

Civil Discourse workshops teach participants to use the 4Cs of civil discourse (be Curious, be Charitable, be Conscientious, be Constructive) to navigate difficult conversations or engage in vigorous, respectful discussions about various topics despite disagreement. Workshops are tailored to focus on applying the 4Cs in contexts relevant to the participants. 

Facilitated Dialogue Sessions

Sometimes, it's valuable for groups of people to discuss matters of public concern while adhering to norms of civility and respect. Achieving this result is easier said than done, and the guidance of a trained dialogue facilitator can help. 

On-demand resources

Michael V. Drake Institute for Teaching and Learning

This toolkit includes resources to help instructors navigate conflict in their courses to build inclusive learning environments that support freedom of expression and respectful dialogue.

Mortiz College of Law

Designed primarily for campus and university leaders, these resources feature ideas for facilitating and engaging in difficult or contentious conversations in a variety of contexts.

Center for Ethics and Human Values 4Cs Guide to Talking About the 2024 Election

The 4Cs can help us have respectful, productive discussions about contentious issues. This guide provides tips for engaging in civil discourse about 2024 election issues.

Center for Ethics and Human Values 4Cs Guide to Talking About Israel and Palestine

The 4Cs can help us have respectful, productive discussions about contentious issues. This guide provides tips for engaging in civil discourse about Israel and Palestine.